Let's communicate

The more I learn about public relations, the more I am uncovering about our society's reliance on and infatuation with digital communication and uses of social medias.

I am of an age that would suggest I have grown up with various social media channels - however it seems, I missed the boat. I lived in a home with a computer, but it was never the centre of my entertainment or learning environment. I used e-mail only when I left the country and my opinions on the internet came with skepticism of the unknown. I have an interest in technology and can see the purpose it serves, but I also love the tranquility of life without it. It is funny to think that using a computer was not a part of my daily life just over three yeas ago. What is interesting is that there is no turning back.

Coming back to school meant not only changing my lifestyle, but gaining exposure to digital resources and media outlets, and then actually using them as a functioning tool. My early experiences with digital technology were ones of confusion and frustration. Realizing it's importance, I quickly adapted, learning as much as I could. It is easy to get a hate on for technology, but it isn't smart to deny yourself the know how. There is no denying it, technology in all of it's many forms and functions has forever changed the way we communicate and the only way to survive in the social and business world is to be able to manipulate it to serve your purpose. One of the biggest purposes I have noticed these technologies being used for is networking.

I would consider myself a social being, but I didn't realize how technically I was slipping behind socially. I do not have the internet, I was not on facebook, I didn't have a myspace page and I was uneducated about other social medias. Yet all of these things were quite important to those around me, they all had a functioning purpose in my fellow classmates daily lives. So what did I do to keep up - I signed up for facebook. At first it was entertaining - I was connecting with people that were geographically far away, communicating with friends and family easily and could access a variety of opinions on numerous topics. Then, something shifted, and facebook started to make me feel claustrophobic, as it was allowing me to find people and gain insight into their current lives - it was also allowing people to do the same to me. I felt so exposed. I should put it out there that I still currently have a facebook page. I can't deny it's value as a communication tool just yet. I am however, uneasy about the idea of people thinking they can figure me out from what they can find on the internet.

My feelings stemmed back to my initial views of the internet - skepticism. There is so much good information out there, but there is so much false fact floating around too. I found that facebook, like msn or myspace as a communication tool works best when the people you are talking to already have an understanding of how you naturally speak. Words have so many meanings, phrases can be said sarcastically, seriously or jokingly; written communication leaves so much open for interpretation, especially when used via the internet at rapid speeds. It is however, the wave of the now and the future. I also found that most people didn't have any problem interpreting one another; this form of communication was foreign to me, but not at all to others. I wasn't used to posting thoughts, feelings, activities or photos online but the majority of our society is. (As you can see by this blog, I am challenging my levels of comfort!)

Currently, in my public relations course I am being reminded just how much digital communication is taking over. The speed at which information can be shared is incredible, and the only way to keep up with these social changes is to adapt to these methods of communication. As I have been learning, so have most industries; more and more businesses are aware of this evolving form of communication and working out ways to keep up. All the PR professionals that I have had the pleasure of meeting this year emphasize the importance of media monitoring. They not only have their own media outlets; e-mail, podcasts, webinars, blogs, vlogs, websites etc. but they are paying attention the the social media outlets to stay in tune with their consumers and clients. Whether is be for information or opinion gathering, research or investigation, these social media channels are frequently being viewed. They have become an efficient way to spread and gather information, while simultaneously linking people and opinions together. Public relations is about connecting people; digital communication seems to be a perfect fit for such an industry.

As great as this digital communication wave is for businesses, personally it still makes me a bit uneasy. As stated above, business are constantly monitoring the media, but they aren't just doing it for market research. I read an article in My Career Magazine; it informed me that employers are searching out these social media channels as a method of selection in their hiring process. They are viewing profiles and opinions of potential employees trying to perceive an image of that person. We may not have anything to hide you say, but remember how easy it is for information to be misinterpreted. Looks like my fears about facebook are coming true. We are always being watched and profiled, even more so in this day and age where information and opinions move faster than we do.

Oh public relations, what exactly are you?

Trying to define PR quickly became the first challenge of my new program. Tourism was broad enough, there are many avenues and sectors within that one industry alone. PR however, has a way of finding itself involved with every industry. How do you define that? It quickly became evident that there were going to be a multitude of descriptions for such a uniquely diverse function. Below please find a couple quotes to assist in the definition process.


“The three main elements of public relations are practically as old as society: informing people, persuading people and integrating people with people. Of course, the means and methods of accomplishing these ends have changed as society has changed.” – Edward Bernays, 1952


"Public relations is the management function which evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest, and plans and executes a program of action to earn public understanding and patience." - PR News


"Public relations helps an organization and its publics adapt mutually to each other." - The Public Relations Society of America (PRSA)


In my words, public relations is the relationship and image building that occurs between an organization and it's publics. It includes the communication responsible for maintaining those relationships while effectively utilizing different techniques, tools and media channels to do so.


The more I disect these definitions, the more I realize why I did infact end up in this program. It is all about networking, it's continually changing and for every action there is a purpose.

Oh public relations, I think I'm starting to like you...

Getting here

Two years ago I made the decision to come back to school. After much searching and pondering I made the decision to attend the Tourism Marketing and Promotions program at Loyalist College in Belleville. I love to travel, I spend much time traveling, so I figured tourism would be a good fit and Belleville seemed like a suitable destination. The program itself was useful as well as interesting, providing me with insight into many aspects of the tourism industry. My faculty, classmates and roommates were all exceptional people who offered me a wealth of knowledge and expereince. However, by the end of the program, I was searching again. Not because there was a shortage of jobs or opportunities, but because I still had a hunger to learn more about myself and possible career paths. Plus, over the two years, I uncovered a certain kind of love/hate relationship between myself and the tourism industry. Without downplaying the incredible aspects of travel and global accessibility, I became quite turned off by the varying amounts of exploitation and overconsumption of our planet's fruits and flavours. It turned out, that my passion for travel runs deep and true but so does my concern for this planet's health. Feeling slightly unsure where I should go next or how to balance my desire and distaste for tourism, I found myself searching for my next path. Then one presented itself. At a time where the need to make a choice was becoming immediate, I sat in on a presentation about the Loyalist PR program. I was intrigued, Public Relations seemed to be everything and everywhere, which was perfect for an opportunist like myself. After tossing and turning about what to do next, I signed up. So here I am, enrolled in a Public Relations program, trying to figure out how to make this program work for me.